TITLE:               
The Influence of Servant Leadership on Employee Performance Through Organizational Citizenship Behavior

AUTHORS:     

Muh Mahbub Djunaidi, Lilik Kustiani, Maxion Sumtaky

DOI:  10.5110/77. 1089               Page:   217-234            Vol: 18    Issue: 10   Year: 2023

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ABSTRACT

This research aims to analyze the influence of servant leadership on employee performance, analyze the influence of servant leadership on organizational citizenship behavior, analyze the influence of organizational citizenship behavior on employee performance, and analyze the influence of servant leadership on employee performance through organizational citizenship behavior. The sample in this study was 139 people. The analysis technique uses SEM. The results of the analysis show that servant leaders influence employee performance. Servant leadership influences organizational citizenship behavior. Organizational citizenship behavior influences employee performance. Servant leadership influences employee performance through organizational citizenship behavior.

Keywords:

Servant Leadership, Employee Performance, Organizational Citizenship Behavior

Received: 20 November 2023

Accepted: 18 December 2023

Published: 24 December 2023

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