{"id":4563,"date":"2023-12-20T14:18:21","date_gmt":"2023-12-20T14:18:21","guid":{"rendered":"https:\/\/seybold-report.com\/?page_id=4563"},"modified":"2023-12-20T14:22:57","modified_gmt":"2023-12-20T14:22:57","slug":"subandi-2","status":"publish","type":"page","link":"https:\/\/seybold-report.com\/index.php\/subandi-2\/","title":{"rendered":"Subandi"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4563\" class=\"elementor elementor-4563\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0099862 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0099862\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-98d02e6\" data-id=\"98d02e6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ae62690 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ae62690\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-03f4b32\" data-id=\"03f4b32\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9066aa7 elementor-widget elementor-widget-text-editor\" data-id=\"9066aa7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 20-12-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h5><strong>TITLE:\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/strong><\/h5><h5><a href=\"https:\/\/seybold-report.com\/\"><strong>Improving the Quality Services of Lecturers through Strengthening Organizational Support, Service Leadership, Personality, and Job Satisfaction for Health Polytechnic Lecturers at the Ministry of Health in Bandung<\/strong><\/a><\/h5><p><strong>\u00a0<\/strong><strong>AUTHORS:\u00a0 \u00a0 \u00a0<\/strong><\/p><p><strong>Subandi<\/strong><strong>, <\/strong><strong>Didik Notosudjono, <\/strong><strong>Widodo Sunaryo<\/strong><\/p><p><strong>DOI<\/strong>:\u00a0 <a href=\"https:\/\/doi-ojs.org\/10-5110-77-1087\/\">10.5110\/77. 1087\u00a0 <\/a>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<strong>Page:\u00a0 \u00a0162-193<\/strong>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<strong>\u00a0Vol:<\/strong> 18\u00a0 \u00a0 <strong>Issue:<\/strong> 10\u00a0 \u00a0<strong>Year:<\/strong> 2023<\/p><p><img decoding=\"async\" class=\"alignnone wp-image-3235\" src=\"https:\/\/seybold-report.com\/wp-content\/uploads\/2023\/10\/creative-commons-cc-character-785334-300x300.png\" alt=\"creative commons, cc, character-785334.jpg\" width=\"26\" height=\"26\" srcset=\"https:\/\/seybold-report.com\/wp-content\/uploads\/2023\/10\/creative-commons-cc-character-785334-300x300.png 300w, https:\/\/seybold-report.com\/wp-content\/uploads\/2023\/10\/creative-commons-cc-character-785334-1022x1024.png 1022w, https:\/\/seybold-report.com\/wp-content\/uploads\/2023\/10\/creative-commons-cc-character-785334-150x150.png 150w, https:\/\/seybold-report.com\/wp-content\/uploads\/2023\/10\/creative-commons-cc-character-785334-768x769.png 768w, https:\/\/seybold-report.com\/wp-content\/uploads\/2023\/10\/creative-commons-cc-character-785334.png 1278w\" sizes=\"(max-width: 26px) 100vw, 26px\" \/>\u00a0 \u00a0<img decoding=\"async\" class=\"alignnone size-medium wp-image-1242\" src=\"https:\/\/seybold-report.com\/wp-content\/uploads\/2023\/06\/kjk-e1687889230616-300x14.png\" alt=\"\" width=\"300\" height=\"14\" srcset=\"https:\/\/seybold-report.com\/wp-content\/uploads\/2023\/06\/kjk-e1687889230616-300x14.png 300w, https:\/\/seybold-report.com\/wp-content\/uploads\/2023\/06\/kjk-e1687889230616-768x36.png 768w, https:\/\/seybold-report.com\/wp-content\/uploads\/2023\/06\/kjk-e1687889230616.png 900w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p><p><strong>ABSTRACT<\/strong><\/p><p>This research aims to produce strategies and ways to improve the quality of lecturer services through strengthening organizational support, service leadership, personality, and job satisfaction among lecturers at the Ministry of Health&#8217;s Health Polytechnic in Bandung. The samples selected based on the Yamane formula from a population of 216 resulted in a total of 154 samples taken using stratified proportional random sampling in seven sub-districts. This research uses a survey method with a path analysis approach and is followed by SITOREM analysis. The results of this research can be concluded: 1). There is a direct positive effect of organizational support on service quality. 2). There is a direct positive effect between servant leadership and service quality. 3). There is a direct positive effect between personality and service quality. 4). There is a direct positive effect between job satisfaction and service quality. 5). There is a direct positive effect between organizational support and job satisfaction. 6). There is a direct positive effect between servant leadership and job satisfaction. 7). There is a positive effect of personality on job satisfaction. 8). There is an indirect effect of organizational support on service quality through Job Satisfaction. 9). There is an indirect effect of personality on service quality through Job Satisfaction. 10). There is a direct effect of personality on service quality which is greater than the indirect effect of personality on service quality through job satisfaction. This means that job satisfaction is not effective as an intervening variable that mediates the effect of personality on service quality. Based on the SITOREM analysis, in the servant leadership variable, there are findings, namely the indicators that are classified as strong are openness to experience; emotional stability; concioueness, and agreeableness, while indicators that are classified as weak are comfort in interacting with other people. By maintaining strong indicators and improving weak indicators on personality variables, it can be predicted that job satisfaction will increase.<\/p><p><strong>Keywords:<\/strong><\/p><p>Organizational Support, Servant Leadership, Personality, Job Satisfaction, Service Quality<\/p><p><a href=\"#\"><strong>Received<\/strong>:<\/a> 13 November 2023<\/p><p><a href=\"#\"><strong>Accepted:<\/strong><\/a> 10 December 2023<\/p><p><a href=\"#\"> <strong>Published:<\/strong><\/a> 18 December 2023<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9eb74d elementor-widget elementor-widget-button\" data-id=\"f9eb74d\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/seybold-report.com\/wp-content\/uploads\/2023\/12\/Subandirev1-1.pdf\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-file-pdf\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"elementor-button-text\">PDF<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7781e62 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7781e62\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-715adf1\" data-id=\"715adf1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c98677c elementor-widget elementor-widget-image\" data-id=\"c98677c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 20-12-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/seybold-report.com\/wp-content\/uploads\/2023\/07\/ddds-e1688811920951-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail wp-image-2318\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>TITLE:\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Improving the Quality Services of Lecturers through Strengthening Organizational Support, Service Leadership, Personality, and Job Satisfaction for Health Polytechnic Lecturers at the Ministry of Health in Bandung \u00a0AUTHORS:\u00a0 \u00a0 \u00a0 Subandi, Didik Notosudjono, Widodo Sunaryo DOI:\u00a0 10.5110\/77. 1087\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Page:\u00a0 \u00a0162-193\u00a0 \u00a0 &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/seybold-report.com\/index.php\/subandi-2\/\"> <span class=\"screen-reader-text\">Subandi<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"class_list":["post-4563","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - 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